• Location: Austin, Texas
  • Type: Direct Hire
  • Job #3925
  • Salary: $120,000

NextPath Career Partners is currently seeking a Customer Success Manager to join our client’s team. This is a remote, direct hire position.

SALARY: $120-$140K + bonus  (depending on experience)

REQUIREMENTS:

  • 5+ years of experience in customer success and professional services. Knowledge of marketing, sales, service, technology and business operations.
  • Experience working in a SaaS or consulting engagements
  • Demonstrated progressive experience in a SaaS or subscription enterprise software company
  • Proven ability to develop strategies, translate them into initiatives and track successful delivery
  • Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning
  • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
  • Able to collaborate across the organization and with external stakeholders
  • Holds strong operational skills that will drive organizational efficiencies and customer satisfaction
  • Ability to create strong relationships with decision makers and key influencers.
  • Experience in leading projects from initial delivery to closure. Understand how to leverage internal resources to achieve results.
  • A mixture of entrepreneurial, creative, leadership and execution skills to bridge ideas into business results. Knowledge to identify/ lead a strategy and roll up your sleeves to get the job done as necessary.
  • Excellent communication and presentation skills.
  • Experience in negotiating renewals.
  • Ability to travel up to 15% for face-to-face customer meetings.

NEXTPATH CAREER PARTNERS:
NextPath is a candidate centric recruiting firm focused on your career goals to help you find your next path! Our team of professional recruiters have over 80 years of combined experience to help you navigate a job change. Our clients span local and national with roles in sales, creative, marketing, and staffing on a direct, contract-to-perm, and contract (project) basis.
If the position above doesn’t appear to fit, we do have a host of clients with roles that could be a match and not every position will be posted. Feel free to reach out to find a better match by emailing your resume to apply@nextpathcp.com for a recruiter to engage.
We are an Equal Opportunity Employer 
View all open jobs: http://www.nextpathcp.com

 
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, NextPath Career Partners has your consent to communicate via SMS text message moving forward.

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