How to Master Your Phone/Video Interview

Written by nextpathcp

On March 21, 2019

Written by Stephanie Markese, Vice President

Congrats! You made it to the interview round of the job process. You’ve already impressed the client with your resume, let’s impress them with your interview skills too. From our experience over the years we have complied a few tips to help give candidates a leg up. Read the following tips below to improve your phone and video interviews:

Before your interview, confirm who is initiating the call and on what platform (phone, Skype, FaceTime, etc.). Make sure the platform is ready and tested prior to your interview date. You want to research the company, review the job description and gather a list of questions to ask the interviewer. This step is so important because you are able to get all of your questions answered and show your interest in the company and the role. To help you flow through the interview make sure to have your resume in front of you to reference all of your experience.

On the day of the interview, go to a quiet area with no distractions at least 10 minutes before your scheduled time. Check the Wifi or cell service and that any devices are fully charged.

Once the interview starts, treat it like an in-person interview. Dress professional, smile, appropriate body language (yes, even for phone interviews).  Keep the interview conversational and speak clearly into the device.

Caution: It is recommended to not discuss money, benefits, or time-off during the interview – This can be an interview killer.

At the end of the interview, ask the interviewer if “there is anything in my background which would prevent me from being successful in this role” – this lets you know exactly where you stand and gives you a chance to overcome any objection. You want to pre-close the job before you leave. Tell the interviewer that you enjoyed the opportunity to speak and discuss the role and that you are confident you would be a good asset to the organization and are looking forward to the next steps.

Follow up, with your recruiter immediately after the interview and don’t forget to send a thank you email to everyone who interviewed you!


  • Test and set up any platform you are using for the interview.
  • Research the company and position.
  • Have a resume and questions in front of you.
  • Find a quiet area, free of distractions.
  • Treat phone/video interviews like in-person interviews.
  • Settle any doubts with the interviewer.
  • Follow up with your recruiter and send thank you notes to any interviewers.

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