NextPath Workforce Solutions is currently seeking a Client Support Specialist to join our client’s team in St. Petersburg, Florida. This is a Hybrid (Onsite/Remote) position.
SALARY: $20-$23 per hour (depending on experience)
Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.
REQUIREMENTS:
- High School diploma or equivalent
- 3+ years of client service experience
- Ability to work in a structured, deadline-driven environment
- Experience in a phone support role and ability to multitask
- Prior experience in client service, call center, or operations support preferred
RESPONSIBILITIES:
- Handle inbound phone calls from financial advisors and internal partners, providing support
- Process routine operational requests and transactions per established guidelines
- Review and update account information across multiple systems with high accuracy
- Identify and escalate potential risks, discrepancies, or exceptions
- Deliver professional, service-focused interactions with advisors and clients
- Manage sensitive and confidential information discreetly
- Collaborate with team members during training, huddles, and meetings
- Follow documented processes and adapt to updates as needed
NEXTPATH WORKFORCE SOLUTIONS:
NextPath is a strategic talent partner connecting skilled professionals with organizations driving innovation and growth. Our recruiting team brings more than 80 years of combined experience delivering workforce solutions that align the right talent with the right opportunities. We work with leading companies across the country, offering flexible engagement models including contract, project-based, contract-to-hire, and direct hire roles.
If the position above doesn’t appear to fit, we do have a host of clients with roles that could be a match and not every position will be posted. Feel free to reach out to find a better match by emailing your resume to apply@nextpathcp.com for a recruiter to engage.
We are an Equal Opportunity Employer
View all open jobs: http://www.nextpathcp.com
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