NextPath Workforce Solutions is currently seeking a Microsoft 365 Enterprise Solutions Engineer to join our client’s team in Tampa, Florida. This is a hybrid, contract position.
SALARY: $70- $78 hr (depending on experience)
Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.
REQUIREMENTS:
- Experience in M365 platform administration across SharePoint Online, Teams, OneDrive, Exchange, and Power Platform in large enterprise environments (10,000+ users preferred)
- Power Platform administration skills, including Power Apps, Power Automate, Copilot Studio, DLP policies, and environment provisioning
- AvePoint Cloud Governance or similar workspace lifecycle management tooling
- Familiarity with Microsoft Purview, DLP, Sensitivity Labels, Retention Policies
- Entra ID (Azure AD) knowledge: security groups, dynamic groups, app registrations
- ServiceNow ticket management and knowledge base article authoring
- Strong documentation skills, capable of creating clear SOPs and technical procedures
- Ability to investigate, troubleshoot M365 issues, assess impact, and recommend solutions
- Excellent written communication skills for stakeholder engagement via email, Teams, and ServiceNow
- Ability to work asynchronously with a US-based team, with some overlap hours
- Multi-geo M365 tenant experience (a plus)
KEY RESPONSIBILITIES:
- Resolve routine L3 tickets independently using existing SOPs
- Investigate and troubleshoot tickets without established SOPs, escalating when necessary
- Categorize, prioritize, and route escalations from L1/L2 support
- Monitor and manage ticket queues, ensuring timely resolution
- Document tribal knowledge and ticket resolutions as ServiceNow KB articles and SOPs
- Expand documentation to reduce escalations, covering Power Platform, Copilot Studio, SharePoint, Teams, licensing, and governance
- Support governance tasks within M365 Workstream, SharePoint lists, and Power Platform, including developing plans and implementing changes under guidance
- Monitor and act on Microsoft Message Center and Health Center notifications
- Manage tenant storage and escalate purchase needs
- Support strategic projects through research, data gathering, tracking, and implementation tasks as directed
NEXTPATH WORKFORCE SOLUTIONS:
NextPath is a strategic talent partner connecting skilled professionals with organizations driving innovation and growth. Our recruiting team brings more than 80 years of combined experience delivering workforce solutions that align the right talent with the right opportunities. We work with leading companies across the country, offering flexible engagement models including contract, project-based, contract-to-hire, and direct hire roles.
If the position above doesn’t seem to fit, we have a variety of other opportunities and can assist in finding your ideal role. Reach out by emailing your resume to apply@nextpathcp.com for a recruiter to engage.
We are an Equal Opportunity Employer
View all open jobs: http://www.nextpathcp.com
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