NextPath Workforce Solutions is currently seeking a Sr. Reconciliation Analyst/Customer Accounts to join our client’s team. This is an Remote, Direct Hire position.
Candidate must live in Tampa,FL.
SALARY: $55,000-$65,000 (depending on experience)
Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.
REQUIREMENTS:
• 4-5 years of strong accounts receivable or billing experience
• Previous supervisory experience
• Experience with Microsoft Dynamics GP (Great Plains) or similar accounting systems
• 5-7 years of relevant accounts receivable, collections, or cash application experience
• Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent professional experience
• Advanced Microsoft Excel skills, including pivot tables and VLOOKUPs
• Experience with cash application, payment posting, and unapplied cash resolution
• Exceptional written and verbal communication skills
• Professional phone presence and confidence managing difficult collection conversations
• Ability to independently manage large portfolios of high-dollar balances
• Strong organizational skills and attention to detail
• Intermediate to advanced proficiency with Office 365, including Excel, Outlook, Word, and Teams
• Familiarity with customer deduction portals, such as Walmart Retail Link and Amazon Vendor Central, preferred
• Experience in the CPG, beverage, retail, or distributor industries recommended
• Knowledge of EDI transaction sets and trade promotion deduction practices a plus
• Familiarity with root cause analysis and continuous process improvement methodologies preferred
RESPONSIBILITIES:
• Supervise a team of 10 or more while supporting the reduction of aged receivables and improvement of cash flow
• Manage a large portfolio of high-dollar customer accounts using aging analysis and risk tiering to prioritize collection efforts
• Contact retail and distributor accounts by phone and email to secure payment commitments and resolve past-due balances
• Monitor and reduce Days Sales Outstanding through consistent follow-up and escalation
• Identify at-risk accounts and escalate them to management with documented recommendations
• Post daily cash receipts accurately, including checks, ACH payments, wire transfers, and retailer portal payments
• Research and resolve unapplied cash, short payments, and payment discrepancies with customers and internal teams
• Process deductions, credit memos, and write-offs within established approval thresholds
• Reconcile cash receipts to bank deposits and match payments to open invoices in the accounting system
• Support month-end close activities, including accounts receivable subledger reconciliations and cash receipt reporting
• Investigate, validate, and resolve chargebacks and trade deductions with Sales, Trade Finance, and Customer Service
• Submit and track disputes through customer portals to recover invalid deductions
• Manage EDI-related discrepancies and collaborate with IT and Operations to resolve root causes
• Partner with Sales, Trade Marketing, and Supply Chain to address deduction drivers and improve accuracy
• Collaborate with the Credit team to assess customer risk and support credit limit decisions
• Serve as a resource to peers on complex account resolution issues
• Participate in initiatives to improve end-to-end accounts receivable processes
NEXTPATH WORKFORCE SOLUTIONS: NextPath is a strategic talent partner connecting skilled professionals with organizations driving innovation and growth. Our recruiting team brings more than 80 years of combined experience delivering workforce solutions that align the right talent with the right opportunities. We work with leading companies across the country, offering flexible engagement models including contract, project-based, contract-to-hire, and direct hire roles. If the position above doesn’t appear to fit, we do have a host of clients with roles that could be a match and not every position will be posted. Feel free to reach out to find a better match by emailing your resume to apply@nextpathcp.com for a recruiter to engage. We are an Equal Opportunity Employer View all open jobs: http://www.nextpathcp.com
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